Privacy & Cookies Policy
17 Peacock Street
SoftForge Ltd maintains a number of websites, including the SoftForge Ltd domain and subdomains, SFClient, SFDemo and SFDev.
SoftForge Ltd is, concerned about the rights of individuals, particularly with regard to automated processing, and in a desire for transparency with its users, has put in place a policy for covering all these processing operations, the purposes pursued by the latter as well as the means of action available to individuals so that they can best exercise their rights in plain English. To make this policy easy to find, we make it available in the footer.
What domains does this policy cover?
This policy covers domains which are owned and managed by the Joomla Project. As of this writing, this includes:
- SoftForge Ltd domain and subdomains,
- SFClient domain and subdomains,
- SFDemo domain and subdomains,
- SFDev domain and subdomains
What information do we collect on our domains and how do we use them?
Personal data means any information relating to an identified or identifiable natural person (identifiable person); an identifiable person is a person who can be identified, directly or indirectly, in particular by reference to a name, identification number or to one or more elements specific to their physical, physiological, genetic, psychological, economic, cultural or social identity.
The personal information that may be collected on our domains is mainly used by us for the management of relations with you.
The personal information collected, processed and/or stored, with your consent, are the following:
- Contact forms
Your name, email, phone number, IP to allow us to answer your request. These data are sent by email to SoftForge and are stored in the servers of our mail hosting provider, our web hosting provider, and backups.
Your name, email and IP are collected and stored on our hosting provider’s servers, and backups are stored at Amazon services and/or our hosting provider, in order to be able to send you by email news and information you subscribed to.
What automatic data do we collect on our domains?
A "Cookie" or tracer is an electronic file deposited on a terminal (computers, tablets, smartphones) and read when browsing a website, reading an email, installing or using software or a mobile application, whatever the type of terminal used.
All information collected will only be used to track the volume, type and configuration of traffic using this site, to develop its design and layout and for other administrative and planning purposes, and more generally to improve the service we provide to you.
For more information on the use, management and deletion of cookies for all browsers, we invite you to consult the following link All About Cookies http://www.allaboutcookies.org/
We use Analytics services from Google LLC. Google Analytics uses "cookies", which are stored on your computer, in order to help the website analyze how users use the site during their visit. The nature of these cookies is mainly for performance, as also for marketing. The collected data (information about your web preferences, ads based on what you visit or even your language) are analyzed and categorized in order to create a useful report about how this website is used and emphasize on its performance. These data are transmitted and stored on a server controlled by Google, located in the United States.
Google will use all this information, determined by the way you are using our website, in order to generate reports based on website’s activity for website operators and to provide other services related to website activity and internet usage. Your IP address is anonymized before being sent to Google.
All user level and event data are being deleted from Google Analytics 14 months after the last visit in our website.
- Google Tag Manager (GTM)
Several of our domains (SoftForge.co.uk, SFClient and SFDemo) use Google LLC's reCAPTCHA service to protect submissions and prevent spam on the site. It checks if you are a person to prevent certain features of the website from being abused by spam bots.
By filling out the forms using this plugin, you consent to sending your IP address and possibly other data required by Google for the reCAPTCHA service. Your data will be communicated to Google and used by their services. However, your IP address will first be truncated by Google in EU Member States - or in other states that are part of the European Economic Area agreement. In exceptional cases, your full IP address will be transmitted to a Google server in the United States and then subsequently truncated. Google will use this information to evaluate your use of this service. The IP address provided to reCAPTCHA through your browser will not be merged with any other Google data.
Other third party services
By visiting our websites, you agree that your browser will make a supplemental connection to our CDN (Content Delivery Network) vendor to load some of our template assets. Your IP address might be tracked by our web server and our CDN vendor’s servers, to grant you a regular navigation experience on our websites.
Donations and Payments
How long do we hold your data?
SoftForge Ltd will only hold your information for as long as is necessary or where you ask us to delete records we may delete it earlier.
The duration for which we retain your personal information will differ depending on the type of information and the reason why it was collected. However, in some cases personal information may be retained on a long term basis: for example, personal information that we need to retain for legal purposes will normally be retained for at least six years in accordance with usual commercial practise and regulatory requirements.
How do we store and secure your data?
SoftForge Ltd makes its best efforts to take all measures to ensure the protection, privacy and security of personal data transmitted by any Internet user, in compliance with the applicable legal regulations.
SoftForge Ltd employs a variety of technical and organisational measures to keep your personal information safe and to prevent unauthorised access to, or use, or disclosure of it. Unfortunately, no information transmission over the Internet is guaranteed 100% secure nor is any storage of information always 100% secure, but we do take all appropriate steps to protect the security of your personal information.
Storage of your data
- The SoftForge Ltd properties are hosted on the servers located in the UK of:
- The SoftForge Ltd Content Delivery Network (CDN) is provided by:
- The SoftForge Ltd Email accounts, as well as any other services provided as part of G Suite subscription, are provided through servers located in the United States by:
Google LLC, whose offices are located at 1600 Amphitheatre Parkway - Mountain View, CA - United States.
How can you access, rectify and delete your data?
Each person has a right of access, rectification and opposition to their personal data. Each person also has the right to limit the processing of personal data relating to them, the right to dereference and the right to the portability of personal data that they have transmitted to the processor.
All applications must indicate the email address where we can contact the applicant. The reply will be sent within one month of receipt of the request. This one-month period may be extended by two months if the complexity of the application and/or the number of applications so require.
If you subscribed to our newsletters, an unsubscribe link is available in each of the e-mailings sent by SoftForge Ltd.
What can be the other uses of my data?
Transfer of your data
With the exception mentioned previously, we do not share your information with third parties. On some sites, we use third-party advertising companies to serve ads when you visit our domains. These companies may use anonymous information (not including your name, address email address or phone number) about your visits to our domains in order to provide advertisements about goods and services of interest to you.
Your information may be disclosed when we are legally required to by a UK court, to verify or enforce compliance with the policies governing our website and applicable laws, or to protect against misuse or unauthorized use of our website
SoftForge Ltd does not sell, trade or rent your personal information to others.
Linking with third party sites
SoftForge Ltd websites may contain links to and from other websites. If you follow a link to any of these websites, please note that these websites have their own privacy policies and they will be a data controller of your personal information. SoftForge Ltd does not accept any responsibility or liability for these policies and you should check these policies before you submit any personal information to these websites.
In addition, if you linked to a SoftForge Ltd website from a third-party site, SoftForge Ltd cannot be responsible for the privacy policies and practices of the owners or operators of that third-party site and recommend that you check the policy of that third party site and contact its owner or operator if you have any concerns or questions.
Protecting the privacy of the very young is especially important. None of our websites is structured specifically to attract anyone under 13.
However, we recognize that there are Joomla! users and developers under age 13 who may register at one or more of our sites. The privacy policies that apply to all site users also apply to those users under 13 of age.
What is the applicable law?
The present conditions of use of our domains are governed by UK Law